Effective Date: 09/15/2025

At Easy Online PDF Converter, we recognize the importance of protecting the privacy of our users and are fully committed to safeguarding your personal information. This Privacy Policy explains in detail how we handle the data you provide to us, the information we collect when you use our services, and the measures we take to ensure that your personal information remains secure and protected at all times. By downloading, installing, or using our PDF Converter software for Windows, or by visiting our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with these practices, we ask that you refrain from using our services.

Information We Collect

When you interact with Easy Online PDF Converter, there are several categories of information that may be collected. First, when you voluntarily reach out to us, whether to request support, to ask questions, or to report an issue, we may collect personal details such as your name, your email address, and any information you decide to include in your communication. Second, if you decide to purchase a premium version of our software, we will process billing information such as payment details, billing addresses, and related identifiers. It is important to note that this payment information is not stored by Easy Online PDF Converter directly but is instead handled by secure, industry-standard payment processors acting on our behalf.

In addition to information you provide, we may also automatically collect certain technical data when you use our services. This may include details about your operating system, the version of our software you are using, performance logs, error reports, and general diagnostic data. Such information is crucial for us to maintain and improve the stability, functionality, and overall performance of our PDF Converter. Importantly, the actual content of your documents is never collected, transmitted, or stored by us. All file conversions occur locally on your device, ensuring that your documents remain private and under your control at all times.

How We Use Your Information

The information we collect is used exclusively for legitimate purposes that are necessary for the functioning and improvement of Easy Online PDF Converter. We use contact information to respond to your inquiries, provide technical support, and ensure that your experience with our software is as seamless as possible. Payment-related data is processed to complete transactions, deliver premium features, and comply with legal and tax obligations. Technical and diagnostic data helps us identify bugs, monitor performance, and enhance future versions of our software. We do not use your information for profiling or for any purposes unrelated to the provision and improvement of our services.

Your privacy remains central to our values. Unlike many online services, Easy Online PDF Converter does not transmit your documents to remote servers. All file processing is completed locally on your computer, which not only ensures faster conversion speeds but also guarantees that your sensitive information never leaves your personal device. By choosing a local-first approach, we give you peace of mind knowing that the confidentiality of your files is preserved.

Sharing of Information

We do not sell, rent, or trade your personal information with third parties. However, in certain limited circumstances, we may share your information with trusted partners who provide essential services on our behalf. For example, when you make a payment, the relevant transaction details are shared with payment providers who must process the payment securely. Similarly, we may rely on analytics or diagnostic tools to better understand how our application is being used, but such data is generally anonymized or aggregated to prevent the identification of individual users.

There may also be occasions where we are required by law or by government authorities to disclose certain information. This may occur in response to lawful requests, subpoenas, or other legal processes. In such cases, we will only share the minimum information necessary to comply with legal obligations. Additionally, if Easy Online PDF Converter undergoes a merger, acquisition, or reorganization, your information may be transferred as part of the business assets, but always under conditions that preserve this Privacy Policy’s commitments.

Data Security

Protecting your information is one of our highest priorities. We employ technical and organizational measures to secure the limited personal data we do collect. This includes encryption, restricted access controls, and monitoring of our systems for potential vulnerabilities. While no system can guarantee absolute protection, we continuously work to ensure that risks are minimized and that your information remains safe.

One of the most significant protections we offer is our architectural decision not to handle your documents on our servers. Since conversions are performed exclusively on your local PC, the risk of unauthorized access or data interception is eliminated. Your files never pass through our infrastructure, meaning Easy Online PDF Converter cannot access, view, or store them under any circumstances.

Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. For example, communications you send to our support team may be retained to ensure continuity of service and to allow us to respond effectively to future inquiries. Payment-related data may be retained as required by applicable financial and tax regulations. Technical logs and diagnostic data are typically retained only for the duration needed to resolve specific issues or to improve software stability, after which they are either anonymized or deleted. Once information is no longer required, we ensure that it is securely removed from our systems.

Your Rights

Depending on your country or region, you may have certain rights under applicable data protection laws. These rights may include the right to request access to the information we hold about you, the right to correct inaccuracies, the right to request deletion, the right to restrict processing, the right to object to the use of your information, and the right to request data portability. If you wish to exercise any of these rights, you may do so by contacting us at support@EasyOnlinePDFConverter.com. We will respond to your request within a reasonable timeframe and in accordance with the requirements of applicable law.

We are committed to ensuring that our users can exercise their rights freely and without discrimination. If you are not satisfied with how we handle your request, you also have the right to lodge a complaint with your local data protection authority.

International Users

Our services are operated from our primary jurisdiction, and if you are accessing Easy Online PDF Converter from outside this region, please be aware that your personal data may be transferred across borders and processed in countries that may have different data protection standards than your home country. In all cases, we take steps to ensure that your information is handled in accordance with this Privacy Policy and with an adequate level of protection consistent with international privacy standards.

Children’s Privacy

Easy Online PDF Converter does not knowingly collect personal information from children under the age of 13, or under the minimum age required by applicable law in your jurisdiction. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete such data. Parents or guardians who believe their child may have provided information to us should contact us promptly at support@EasyOnlinePDFConverter.com so we can take corrective action.

Updates to This Privacy Policy

We may amend this Privacy Policy from time to time in order to reflect updates in our practices, changes in applicable laws, or improvements in the way we deliver our services. When changes are made, we will update the “Effective Date” at the top of this document. In cases of significant changes, we may provide additional notice through our website or via direct communication. We encourage you to review this Privacy Policy regularly so that you remain informed about how your information is handled.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can reach us at:

Easy Online PDF Converter
Email: support@EasyOnlinePDFConverter.com